Shipping and Delivery

AUSTRALIAN ORDERS -  AUSTRALIA POST

Standard Post: $10.00 Delivery within 5 to 10 business days

Express Post: $15.00 - Delivery within next business day (Tracking number provided) orders have to be placed by 2pm for following day. 
Please keep in mind some zones may take 2 days.
+ FREE SHIPPING on orders over $150!

Pick Up From Store: Customers have the opportunity to pick up in store at three out of our four locations.
BEAUMARIS, MORNINGTON & ESSENDON
Orders placed between Tuesday morning and Thursday 4pm will be available for pickup from nominated your store on Friday. Orders placed from Thursday 4pm through to Monday midnight will be available for pickup from your nominated store on Wednesday.
 
INTERNATIONAL ORDERS -  DALSEY, HILLBLOM & LYNN (DHL)

Wisteria Boutique offers shipping to New Zealand, United Kingdom and United States. 

NEW ZEALAND

Shipping Costs: Flat Rate of $20 Standard Shipping

Shipping Time: 5-12 Business Days

 

UNITED KINGDOM

Shipping Costs: Flat Rate of $25 Standard Shipping

Shipping Time: 5-12 Business Days

UNITED STATES

Shipping Costs: Flat Rate of $25 Standard Shipping

Shipping Time: 7-12 Business Days

 

** Please note that there are no exchanges on international orders **

 

SHIPPING INFORMATION: Shipping and Delivery

By processing your payment and completing an order with us, you are accepting the following terms and conditions regarding the shipping and delivery of your purchase. All orders are processed and packed within 48 hours of placement, excluding weekends and public holidays. Orders placed after 10am AEST on Friday or on a weekend will be posted the next business day (usually Monday morning).

 

INTERNATIONAL CUSTOM FEES

All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer. These are not included in the cost of the order or shipping charge. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Wisteria Boutique is not responsible for any additional taxes and customs charges that are requested during the shipment of your order, and do not offer refunds for these costs.

 

FURTHER INFORMATION OR ENQUIRIES

If for any reason your shipping time does not align with the above estimates, please contact us at renee@wisteriaonline.com.au and we will look into this for you straight away.